A Fortune 100 manufacturing company faced a critical gap in their leadership pipeline. While technically competent, mid-level managers consistently failed to demonstrate strategic thinking and executive presence during spontaneous interactions with senior leadership, limiting their promotion potential and creating a leadership succession crisis.
The company’s established leadership development program emphasized technical skills and formal presentations but neglected the impromptu communication situations where leadership potential is most visible. HR assessments showed that 78% of leadership advancement decisions were influenced by performance in unscripted interactions.
TROTS implementation began with the “Time” and “Layer” frameworks, providing managers with instant mental structures for organizing thoughts under pressure. The AI simulator created realistic scenarios mimicking interactions with C-suite executives, while expert coaching refined both verbal and non-verbal communication elements.